Melbourne
Suite 1 Level 3/250 Camberwell Rd, Camberwell VIC 3008
[email protected]
Ph: +61 422 422 426
China
A8501 Yishida Commercial Building, No. 1 Second Lane, Zhong Si Development Zone, Zhong Cun Street, Panyu District, Guangzhou, Guangdong Province, China 511495
Ph: +86 13 5561 21492

iCalmPet

How Our Team Helped iCalmPet Reduce Pet Anxiety and Boost Customer Satisfaction

Client Overview

iCalmPet wanted to expand their product offerings to address anxiety and noise phobias in dogs and cats.

iCalmPet aimed to expand their music products for pets with calming solutions, including downloads, streaming, and speakers, but struggled to find suitable speakers.

The Challenge

iCalmPet aimed to create a product line offering soothing music for pets in digital and physical formats.

They sought a partner to develop a custom portable speaker with high-quality sound to effectively reduce pet anxiety.

The Solution

We partnered with iCalmPet to design a versatile product lineup.

The lineup included custom speakers and preloaded micro SD cards with pet-calming music. Our support spanned from refining product designs to optimizing production processes for cost-effective manufacturing and distribution.

Implementation

We evaluated iCalmPet’s products and ideas, focusing on user-friendly music delivery options.

Collaborating closely, we designed the iCalm 2.0, iCalm 3.0, iCalm 4.0, and Ruff ‘n Ready™ speakers to be affordable, portable, and effective for calming pets, ensuring efficient production and meeting high standards.

The Results

Over 18 months, iCalmPet launched an expanded product line that gained traction with pet owners, significantly boosting sales and brand visibility.

They offered affordable, well-branded products to reach a wider audience, addressing pet anxiety and noise phobias comprehensively.

Success Story

What our clients
say about us.

"Josh and his team was incredibly helpful in managing quality control for my packaging, which involved coordinating two different components from separate companies. He handled the QC thoroughly and organised the shipping with great efficiency, making the whole process smooth and hassle-free. Highly recommend his expertise!"

Iris Isaacs

Director · inSync design

"Working with Josh on my project has been an absolute pleasure. He and his team have shown great professionalism and dedication in delivering top level product development services. I highly recommend Josh and his company and shall be using them for all my future projects."

Andrew Mackay

Managing Director · Awela Holdings

"Josh has been an incredible asset to GoVegan in China. His excellent communication skills, extensive resources, and local connections helped us quickly navigate the market and establish our brand. Josh's approach is hands-on and genuine, making the whole process smoother and more effective. We couldn’t have asked for a better partner to help us grow in China."

Asher Marad

Founder · GoVegan

"Josh and his team were instrumental in helping us turn our innovative technology concept into a reality. They assisted us through almost every step of the process—from cutting-edge product development and prototyping to legal contracts and factory negotiations—while also helping to facilitate key collaborations. Thanks to their expertise and dedication, we were able to create a high-quality finished product that exceeded our expectations. I would highly recommend their services for anyone looking for a reliable partner in China."

Adrian Stone

Director · Stanford Pacific

"Your contributions were crucial in enabling our caregivers to continue delivering safe patient care and the caregiving mission of St John of God Health Care. At all times you were helpful, cooperative, understanding and honest and demonstrated exceptional levels of service quality and supply chain capability. As such, the relationship with Josh and his team is an important one to us and we look forward to continuing our dialogue."

JP Rebola

Chief Procurement Officer · St John of God Health Care

Josh is so easy to work with. He has helped me source products seamlessly and has always made it a pleasure to work with as a bridge for the language barrier. His English skills are good, but you should hear him speak Mandarin and Cantonese - it is extremely impressive. My brand EMOTI has dealt with Josh over the last year and he always gives us a lot of time and attention.

Stevie Braude

Director · Emoti Brands

"Working with Josh to conceptualise, design and create merchandise has always been done with pleasure and ease. We have worked consistently for some years now and confidently recommend his solutions to those that we engage with in our operations."

Aston Fisher

Managing Director · Elita Haus

Collaboration

Looking to drive
innovation and
achieve excellence in
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Contact Innovate X Labs today to discover how we can help transform your business and lead the way in advanced solutions.

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